Do you provide backups?

Yes, we do provide backup service. All shared hosting accounts are backed up daily and monthly for 7 days. You can restore a single file or complete account from your cPanel or submit a ticket so we can do it for you. However, this is NOT a procedure you should rely on to keep copies […]

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Do you offer a money back guarantee?

We offer a 30-day money back guarantee on our shared and budget hosting plans. If you’re not satisfied with our service simply submit the cancellation form in the client area within 30 days and we will give you all your money back. No questions asked.

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Will you migrate my account from another provider?

Yes, we offer free website migration service. Submit a ticket to our support department with your old hosting account information like cPanel credentials, hostname, FTP details, SSH details etc. and our migration experts will take care of the rest.

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General FAQ

Q.)     How long have you been in business? A.)      We have been in business since 2013. Q.)      Where are you located? A.)       We are located at: Newsys Solution Private Limited ME-03, Khandagiri, Bhubaneswar Odisha, India PIN – 751030

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Billing FAQ

What are Billing notices? When you have a due balance on your account, Newsy will send you email notices in order to pay a due so that your account will avoid suspension. What is Automatic Invoice? We automatically generate invoice for your service(s) to prevent interruption in your service(s). Invoices will be generated for each billing cycle […]

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Do you offer monthly payment plans?

All of our Hosting plans come with a monthly billing option except Basic Plan in shared hosting. Once you have selected the plan for you, you will be given the payment options which are monthly, semi-annually and annually.

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Do you have phone support?

We don’t have phone support, but we have 24/7/365 live chat, ticket and email support. Talk to our live chat support at any time. Submit ticket from client area or mail to care[at]newsys.in from your registered email address to raise a support ticket.

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