Yes, we do provide backup service. All shared hosting accounts are backed up daily and monthly for 7 days. You can restore a single file or complete account from your cPanel or submit a ticket so we can do it for you. However, this is NOT a procedure you should rely on to keep copies of your content safe; we recommend you make your own backups. A “Backup/Restore” feature is included in cPanel with each hosting plan and you can use this tool to back up your files