How do I cancel my account?

Plese, follow the following steps to cancel your hosting account. Login to Client Area. Go to services. Select the account you cancel or click on it. Go to the details page and click on Request Cancellation.

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How can I change my billing cycle?

It is not possible to change the billing cycle from the client’s side. In order to change the cycle of your hosting package, you will need to submit a ticket with your request to our Billing department. Billing cycles for our current hosting packages are as follows. Budget hosting plans: annual billing cycle only. Shared hosting […]

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Where can I find my invoices?

You can find your invoices once you are logged in to the Client Area. Click on My Invoices in the menu. An overview of your orders will appear. Here you can view your invoices or download them as PDF.

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Why has my account been suspended?

If you are receiving an “Account Suspended” page when trying to access your site, it could be there for a number of reasons including but not limited to: Lack of payment CPU limit exceeded Bandwidth limit exceeded Violation of our Terms of Service To determine why your account was suspended, please contact our billing department […]

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How long does it take to activate my service / products?

Most products are activated immediately after we receive confirmation of payment. If your order included a domain registration, it may take up to 24 hours for the domain to propagate, although this process generally only takes a couple hours. Some products may require additional time to setup and configure, but the vast majority of orders […]

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Payment Methods

We accept payments in the following ways. 1. Credit Card 2. Debit Card / NetBanking 3. Paypal 4. Wire Transfer 5. UPI Credit Card You can pay for your services using any of the following Credit Cards through AtomPay and Instamojo: Visa MasterCard Debit Card / NetBanking We accept Visa Debit Cards (All Banks), MasterCard […]

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